We encourage you to read these terms carefully, and to contact us if you have any questions. By using our services or registering for a course, you agree to be bound by these terms. If you do not agree to be bound by these terms or are not able to enter into a binding agreement, then you may not register for a course, or use our services. 

A. Welcome to Gem-A 

This Agreement ("Terms") sets out the terms and conditions that govern your use of Gem-A's products and services (including website services and course content), as well as your registration for any short course or other programme ("Course") offered by Gem-A. 

B. Accessing GemIntro 

Accessibility statement: Gem-A is committed to providing courses that are accessible to the widest possible audience. Accessibility was considered carefully in the creation of GemIntro. All videos will have a transcript available to read via the video thumbnail, as well as closed captions which can be turned on/off via the video player. If you would like to know more before registering for the course, please don’t hesitate to contact us by email to education@gem-a.com.  

C. Course requirements 

D. Course delivery 

E. Course assessment 

F. Student conduct 

G. Pricing, payment and delivery 

H. Cancellations and Postponements 

I. Certificates 

J. Limitation of liability and indemnity 

K. Interruption of GemIntro Website or Online Campus 

L. Intellectual property 

M. Warranties and disclaimers 

N. Termination of participation in a Course 

O. Complaints  

P. General 

Date of last amendment: 13 June 2023